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Nail Specialists in Harrow > London Star Nails

London Star Nails

02088684091 182 Field End Road, Eastcote,
Pinner, HA5 1RF view on map
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Reviews
  • 1 Appalling customer service

    My 14 year old daughter spent her Christmas money (£25) in this shop getting false nails. In only 8 days they were coming off at the bottom, and one ripped off when she was changing her t-shirt as a result. Her real nail was damaged. When we went to the shop to complain and ask for a refund, we were basically called liars ("these are not 8 day nails"). The staff refused to give me their names or the names of the owner or manager claiming "they are on holiday". When I asked again for the name of the owner I was told "you'll have to find that out for yourself". When one staff member finally agreed to remove the remaining nails, I was asked to sit down. I declined because I have a bad back and am more comfortable standing and I was told to stand outside! DO NOT USE THIS SHOP!!!

    10
    Karen M.
    Review Date: 10/01/2007 Report review
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